Privacy Policy

Last Updated: 27 September 2025

Prinsloo Co (Pty) Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with South Africa's Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your full name, email address, and phone number when you fill out our quote request form or contact us directly.
  • Project Information: Documents, audio/video files, notes, and any other materials you provide for us to perform our services (e.g., manuscripts for editing, audio for transcription, career history for CV writing).
  • Billing Information: Billing address and details required for invoicing purposes.

2. How We Use Your Information

Your information is used solely for the following purposes:

  • To provide, manage, and deliver the services you have requested.
  • To communicate with you regarding your project, including sending quotations, updates, and final deliverables.
  • To process payments and issue invoices.
  • To comply with legal and regulatory obligations.

3. Data Security and Confidentiality

  • We implement appropriate technical and organizational measures to protect your personal information and project documents against unauthorized access, loss, or destruction.
  • All client materials are treated with the strictest confidentiality. We do not share, sell, or disclose your personal information or project files with any third parties, except as required by law.

4. Data Retention

We retain your personal information and completed project files for as long as necessary to fulfill the purposes for which they were collected, or as required for legal purposes (e.g., tax and accounting records). Project source materials will be securely deleted upon project completion and final payment, unless you request otherwise.

5. Your Rights under POPIA

As a data subject, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request the deletion of your personal information.
  • Object to the processing of your information.
  • Lodge a complaint with the Information Regulator of South Africa if you believe we have not complied with POPIA.

6. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Information Officer at:
Email: contact@prinslooco.co.za